Crowd-sourced review sites, such as Google My Business, Facebook, and Yelp, play a crucial role in determining the success of your business. Your potential and loyal customers are using them daily to make their decisions. This session will be focused on how to get the most out of our new national relationship with Yelp, the #1 review site for finding local businesses. You’ll also walk away with best practices that can be used across most review platforms. In this session you’ll:
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Learn how your center benefits from reviews
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Recognize how reviews affect your center and the PostNet brand
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Uncover best practices for responding to and writing a response for a review
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Discover ways to encourage your customers to write an online review for your center
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Recognize how reviews can keep your center’s products and services top of mind
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Generate leads through Yelp advertising opportunities